PX Remote Assessment

Assess damage without being on site. Via photo or live video – fast, accurate, and digital.

How PX RemoteAssessment Works

RemoteAssessment replaces the traditional on-site assessor visit with a digital damage evaluation. The policyholder documents the damage using a smartphone – either independently with photos or via a video-based live assessment with a certified craftsman. In both cases, PropertyExpert provides support through AI and craft expertise: within a few hours, a cost estimate is available, and the claims decision is made in under 24 hours. This is 10 times faster than traditional assessments, with up to 50% lower costs.

Key Features – What Sets Us Apart

Live-guided and structured admission

Depending on the complexity of the damage, the appropriate documentation method is selected: photo self-service for simple, clearly visible damages, or video-based live assessment with an expert for more complex cases. An AI decision layer intelligently routes the case based on damage and customer data.

Trade Expertise Instead of Generalists

No call center agents – only certified craftsmen from 12+ trades. The plumbing expert assesses water damage, the electrician evaluates fire damage. Market-based, realistic calculations instead of flat estimates.

Seamless Digital Process Flow

From the first photo or live video to the claims decision – without any media breaks. All data flows automatically into the PX platform – no manual steps, no system switches.

Live-guided and structured admission

Depending on the complexity of the damage, the appropriate documentation method is selected: photo self-service for simple, clearly visible damages, or video-based live assessment with an expert for more complex cases. An AI decision layer intelligently routes the case based on damage and customer data.

Trade Expertise Instead of Generalists

No call center agents – only certified craftsmen from 12+ trades. The plumbing expert assesses water damage, the electrician evaluates fire damage. Market-based, realistic calculations instead of flat estimates.

Seamless Digital Process Flow

From the first photo or live video to the claims decision – without any media breaks. All data flows automatically into the PX platform – no manual steps, no system switches.

The key benefits at a Glance

Reduce costs

Reduce costs

40–60% cost savings compared to traditional on-site inspections. No travel expenses, no expert fees, no waiting times.



Faster Claims Settlement

Faster Claims Settlement

Cost estimates within a few hours, settlement decisions under 24 hours. Fewer complaints, fewer follow-up inquiries, faster payments.

Improve customer satisfaction

Improve customer satisfaction

No more waiting weeks for an inspector’s appointment. Get started immediately with a photo or schedule a live video appointment within 24–48 hours. Full transparency for the policyholder.



Scalable for Multiple Incidents

Scalable for Multiple Incidents

In the event of storms, hail, or flooding, extensive damage can be recorded simultaneously via photo upload. Live assessments serve as a supplement when physical assessors are unavailable.



Ensuring Quality

Ensuring Quality

Trade-specific expertise instead of generic assessments. Structured, standardized reports. Transparent documentation for inspection and audit purposes.



Schedule an initial consultation now

Talk to one of our experts and learn how the PX RemoteAssessment can make your processes more effective.