PX Connect

The central platform for partner and claims management in property damage

How PX Connect Works

With PX Connect, insurers manage their entire partner network and operational claims processing via a central platform. External service providers, experts, and internal teams collaborate within a seamless digital workflow. Quotes, reports, and invoices are standardized and directly comparable—at the item, price, and process levels. Automated workflows ensure rapid assignment, transparent communication, and efficient processing.

Real-time dashboards, KPIs, and integrated benchmarking provide full transparency regarding costs, quality, and processing status—at any time and across all partners. This transforms operational complexity into a clearly manageable, data-driven process: efficient, transparent, and scalable.

Key Features – What Sets Us Apart?

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Intelligent routing & partner allocation

Claims are automatically assigned to the most suitable partner based on region, claim type, complexity and current capacity.

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Dynamic control in ongoing operations

Allocation logic, partner quotas and capacities can be adjusted at any time and remain stable even as complexity grows.

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Central transparency across network and performance

Capacity, processing status and partner performance are always visible, enabling well-informed steering decisions.

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DigitalData Hub

PX Connect is the digital data hub that acts as a link between insurers and claims partners, enabling standardized communication and the structured exchange of claim and document data efficiently for all parties involved.

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Reporting & Management

PX Connect uses structured data to enable transparent performance reporting. Key metrics are presented clearly, providing a solid basis for decision-making. This allows you to manage your top claims partners in a targeted and efficient way.

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Live-Dashbord

PX Connect provides all relevant data in a clear live dashboard in real time. In addition to structured feedback for subsequent back-office processes, you can always monitor the current status. This ensures maximum transparency and rapid responsiveness.

Key Benefits at a Glance

A single interface

PX Connect establishes a unified communication platform between insurers and all participating partners. This significantly speeds up processes and makes collaboration more efficient.

100% structured data

The digital transmission of claims and document data by partners enables seamless processes and maximum efficiency.

Streamlined Processes

Repair approvals, direct payments, and approval letters are triggered automatically ensuring faster workflows and minimal delays.

Transparency for all stakeholders

Live dashboards and role-based access allow insurers, partners, and regulators to monitor process status, KPIs, and performance at any time.

Comprehensive Capabilities

PX Connect supports the systematic comparison of partner performance, SLA monitoring, and data-driven analysis and optimization of claims processes to improve the basis for decision-making.

Benchmarking & Reporting

PX Connect provides a transparent overview of partner performance at a glance. Effective monitoring lays the foundation for continuous process optimization.