About Us

Started by two people, we now ensure optimal claims handling with over 200 specialists worldwide.

About Us

Started by two people, we now ensure optimal claims handling with over 200 specialists worldwide.

Meet the PX Crew

PX Vision

We protect homes from damage worldwide and ensure fair and seamless claims management.

PX Vision

We protect homes from damage worldwide and ensure fair and seamless claims management.

Our Locations

We continue to grow! As part of this, we have expanded our headquarters in Germany and accelerated internationalisation, opening offices in the USA, Australia, and Thailand.

Our Expertise in Numbers

YEARS

years in business

INSURER

trust and benefit from our solutions every day

SPECIALISTS

in claims management, technology and data, with engineers and experts working worldwide

MILLION

claims processed

COUNTRIES

with local offices supporting each region we work in

Our Story

Since 2012. One mission:
Claims processes that really work

2012

Founding

An idea that changed the market.
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PropertyExpert was founded with a clear premise: AI can assess building damage faster, more accurately, and more transparently than traditional processes. What once sounded radical is now the market standard.

2015

Scaling

100,000 cases. The model scales.
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With PartnerCheck, we expanded document verification with systematic quality control in the craftsman network. For the first time, we processed over 100,000 cases—proof that the platform works.

2018

Innovation

R&D becomes the company’s DNA.
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We established the R&D department with a clear mission: to develop AI solutions that fundamentally transform claims processes. Not incrementally—structurally.

2024

Milestone

The 1-million mark is reached.
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What started as an idea in 2012 is now reality in 2024: for the first time, we process over 1 million claims in a year—for 80 insurers across all product lines. The foundation for the next chapter.

2025

International

From Germany to the world.
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The German market proved the concept. Now we scale internationally: USA, Australia, Thailand – and beyond. PropertyExpert is becoming the global platform for building claims management.

What Sets Us Apart

We do many things so well that it even gets noticed – and has earned us a few awards along the way.

“Hier ausgezeichnet arbeiten” seal: certificate for pioneering corporate culture
Servicestar Claims Service Provider award for PropertyExpert by ServiceValue and hnw consulting
Sustainable Claims Service Provider award for PropertyExpert by ServiceValue and hnw consulting
TÜV SÜD ISO/IEC 27001:2022 certificate for PropertyExpert GmbH’s information security management
TÜV Rheinland seal: management system certified to ISO 9001:2015
TÜV Rheinland seal for certified qualification, valid for three years
Charta der Vielfalt logo: PropertyExpert is a signatory of the German Diversity Charter
Erfolgsfaktor Familie logo: PropertyExpert is a member of the family-friendly employer network
KI Bundesverband logo: PropertyExpert is a member of the German AI Association

Schedule a Consultation now

Do you have questions about our company or want to work with us? Contact us now for a free, non-binding initial consultation. We look forward to getting to know you!